Policies

Heaven Nails & Head Spa is a full-service spa and salon with a friendly, relaxing atmosphere. We pride ourselves on maintaining a clean work environment for your health and enjoyment. Our team of nail care professionals is highly trained and dedicated to making your experience at Heaven Nails & Head Spa a satisfying one.

For the mutual convenience of both our clients and our salon, we have the following policies:

• We have the right to refuse or stop service for anyone who is rude or has a bad attitude.
• Any health issues or diabetes must be communicated before services begin.
• We are not responsible for lost or stolen personal items.
• Our prices are listed on the menu. Please confirm the price with your nail tech before receiving services.
• All gift cards/certificates are non-refundable and cannot be redeemed for cash.
• All services at Heaven Nails & Head Spa are guaranteed for 7 days.
• Please give us advance notice when canceling appointments.
• If you are unsatisfied with our service, please inform the salon — we will resolve it immediately. We want to make sure you leave happy.
• Please feel free to share any suggestions that may help improve your next visit.

Thank you!